We use our strong background in the vacation rental industry
 to manage your turnovers and
provide the best hospitality experience for your guests.

Let Kleenerly take care of all your short-term rental turnover needs. We provide all the services to guarantee a seamless turnover so you can sit back, relax and watch the 5-star reviews come in.

STaging
&
Re-Stocking

Key EXCHANGE
&
CHECK-IN

Availability & Flexibility

We understand the short-term rental industry really well and we are aware of last minute instant bookings, requests for early check-ins or late check-outs with a back-to-back reservation on the same day. We are no superheroes, but in 99% of the cases we are able to bend in all different directions to accommodate last-minute requests and schedule changes.

FROM Hosts FOR Hosts

KLEENERLY is operated by Hosts with a strong background in short-term property management. No other individual or cleaning services provider will understand you and your business like we do. KLEENERLY CARES! We have our hearts in the right place and care a lot about every one of our hosts, properties and guests.

Our Team is Your Team

We will make you feel like our turnover specialists, inspectors and hospitality agents are your in-house team, but without the hassle of training and managing them, the time spent coordinating with them, the risk and the high costs.

We are insured

Have full piece of mind - we are insured and our team members are covered under workers comp. 

Our Turnovers are FOR FREE

Yes, you read that right - essentially you don’t have to spend one single dollar on us. If you set your cleaning fee on Airbnb or Homeaway accordingly, then your guests directly pay for our services. This makes it a pass-through cost and you keep 100% of the revenues from your bookings.

Super Easy Invoicing - pay with only 2 clicks

We automatically bill on a bi-weekly basis. You’ll receive an email with an online invoice showing all of our provided services of the past two weeks and you can pay directly online with just 2 clicks. 

One load at a time

You most likely already have one or two sets of sheets per bed and a good amount of towels. If that is the case we offer to wash and dry all the soiled items using either your in-unit washer & dryer, your building's laundry room or a nearby laundromat.

If your linen is not in absolute top shape anymore or you want to switch to high-quality white linen to give your guests more of a high-end hotel feel, we also provide the option of renting our linen for an extra charge per turnover.

Either way, we make sure your guests notice the feel and smell of a fresh bed with clean sanitized sheets and towels.
 

Coffee or tea anyone?

Kleenerly is here to make sure that your guests are highly satisfied not only with the cleanliness of your place, but with the overall hospitality experience. This includes providing certain perishables like coffee, tea, sugar, olive oil etc., as well as standard items like toilet paper, paper towels, trash bags and toiletries.

It is also important how you present your place and everything you provide. From the smallest detail of setting up the toiletries on the bathroom counter, how you hang or fold the towels and place them on the bed, the proper pillow arrangement, how you present the supplies and perishables, it's the way you put dishes and glasses in the kitchen cabinet to even the way the toilet paper fits in the holder. It's these small things that present you as a host who cares in providing a place that feels like home to your guests.
 

Hiring us means automation and consistency

We want to get to know you and your rental and learn about your exact needs and expectations before we get started. We are well aware of the fact that a short-term rental turnover cleaning is very different from an average home cleaning. For that reason we created an extensive Onboarding Form based on our experience managing vacation rentals ourselves, to gather the necessary information to put in our system. This allows us to deliver a perfect and smooth turnover based on your exact needs and expectations. No matter which of our well-trained housekeepers is performing the cleaning and turnover service, they will deliver exactly what you ask for. 

Forming strong relationships that are built on trust is one of our most important company values. We want you to get to know us so you feel great working with us and comfortable giving us access to your property.  
Therefore we offer an initial phone call and/or in-person walkthrough, where you can meet one of our team members and discuss all details of your place. 

After our first turnover cleaning, we ask you to do a cleaning quality check and provide us your honest feedback. This will be the standard throughout all of the upcoming turnovers and we want to make sure you are absolutely satisfied with our work so you have peace of mind and you know that your place will be perfectly clean and 100% guest-ready,
every single time.
 

The difference to your average cleaning company

This is what sets us apart:

• Founders are industry experts and understand the short-term/ vacation rental market as well as today’s guest expectations

• KLEENERLY performs 5-star hotel-like cleaning and staging and finishes every turnover with it’s “signature hospitality touches” to make incoming guests feel even more comfortable and happy

• We are not an average cleaning company. We perform inspections, do maintenance and damage reports, offer a linen and re-stocking service, welcome gifts and key exchange/ check-in service

• KLEENERLY takes the hassle out of turnovers and delivers a worry-free experience to hosts

• We offer all the services to help you provide the best hospitality experience to your guests

• We know the importance of 5-star ratings and therefore quality check every single turnover cleaning to make sure the place is 100% guest-ready

• We have a 25+ question new client onboarding form - which we go through with you to get all the important information about your rental and your exact needs and expectations

• This form, along with personalized visual checklists and accurate pictures we take of each rental the first time we perform a turnover, mean you only give us all the necessary infos once - they are then saved and in case your dedicated cleaner can’t perform the turnover, your file will allow another cleaner to provide the exact same quality of service

• No need to train new cleaners over and over again and explain everything from scratch

• KLEENERLY will make you feel like our housekeepers are your in-house cleaners, but without the hassle of managing them, the risk and the high costs

• Our turnover specialists/ housekeepers go through a rigorous training program and have to study our 60-page cleaning handbook, checklists and culture book

• If requested, we leave our 100%-guest-ready checklist with a call-back number for guests (we'll come back for free if we missed a spot)

• 99% of the time we are more flexible than any other cleaning company and we accept last-minute bookings or “emergency cleanings”

• Easy booking process and seamless communication will give you the best customer service experience

• KLEENERLY has the same goal in mind as you and is working hard and often behind the curtain to make sure all your turnovers are smooth, the cleanings are spotless and that ultimately your guests are happy

• We are building strong and long-lasting business relationships

• KLEENERLY CARES!
  

All the things we do every time we clean:

Pre-Clean:

• Take pictures (if requested)

• Report any item left behind

• Clear rooms of all unwanted items and throw away

• Place soiled linen in washing machine (if booked)

• Pretreat bathroom
  

Inspection:

• All lights turn on

• AC works

• Kitchen appliances work

• All faucets work and toilets flush

• TV turns on

• Damage report
  

Every room:

• Dust high then low (including ceiling fans, picture frames, lamps, baseboards)

• Clean window sills and dust blinds

• Remove cobwebs

• Vacuum furniture

• Vacuum the carpets and mop all floors

• Empty and clean all waste baskets

• Wipe all touch points (light switch, doorknobs etc.)

• Staging and final guest-ready touches

• Final inspection/ Quality check and going through 100% guest-ready checklist

Bathrooms:

• Clean the cabinets inside and outside and on top

• Shine the mirrors

• Clean, scrub and sanitize showers, bathtubs, toilets and sinks

• Clean shower curtain rod, towel rack, soap dish, toilet paper holder

• Remove used towels and replace with fresh ones (if provided, if not add Laundry or Linen Rental Service)

• Arrange towels nicely

• Ensure hair dryer is clean and visible

• Replace/Remove used Toilet paper rolls (if provided, if not add Re-Stocking)

• Replace/Refill toiletries (if provided, if not add Re-Stocking)

• Staging and final guest-ready touches
  

Kitchen:

• Clean dishes and check for cracked plates, etc.

• Place and arrange cleaned dishes and glasses nicely in cabinet

• Clean cabinets, appliances, sinks, tables and chairs

• Wipe and sanitize countertops

• Clean top, front and inside of oven

• Clean inside and outside of refrigerator and microwave

• Clean overhead fan/ vent

• Clean inside of drawers

• Clean toaster, coffee maker, hot water kettle, blender etc.

• Take out the trash and replace with new bag

• Re-stock perishables like coffee, tea, sugar etc. (if provided, if not add Re-Stocking)

• Staging and final guest-ready touches
  

Living Room:

• Sanitize the telephone and remote controls.

• Dust TV and carefully clean if necessary

• Check if pullout bed has been used - change linens if needed (if provided, if not add Laundry or Linen Rental Service)

• Vacuum and arrange the upholstery

• Cushions and pillows fluffed and straightened

• Furniture dusted - on top, on front and underneath

• Dust and clean picture frames, artwork, bookshelves, lamps etc.

• Staging and final guest-ready touches
  

Bedroom:

• Make beds hotel-style

• Floors under bed vacuumed and/or mopped if accessible

• Sanitize the telephone and remote controls

• Vacuum the upholstery, the floor, inside of closet and drapes if needed

• Replace empty Kleenex boxes with new ones (if provided, if not add Re-Stocking)

• Clean mirrors

• Place extra towels neatly folded on bed or in closet (if provided, if not add Laundry or Linen Rental Service)

• Staging and final guest-ready touches

EXTRA CLEANING:

• Clean windows inside and outside

• Exterior sweeping or cleaning

• Furniture or carpet treatment

• Washing walls

Extra Turnover services:

• Replacing and Re-Stocking perishables, supplies, and toiletries (provided by Kleenerly)

• Welcome gift

• Grocery delivery

• Key exchange

• Mid-stay cleanings for longer term guests (if requested)