Future of Airbnb Property Management In This COVID-19 Era

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Sanitizing groceries, living in virtual meetings, and practically bathing in alcohol - those are only some of the changes that the pandemic has brought about the world. Every industry has felt the dip that has accompanied these smaller changes and with travel restrictions all over, none has felt this more so than the travel and hospitality industries. In particular, this “new normal” has forced many property management companies to change and adapt their approaches. This includes redesigning and rethinking their products and offerings. It has also provided an ideal time to reimagine the possibilities the future holds for property management. Here, we’ll look at what might lie in store for Airbnb property management in this pandemic era and afterward. 

Automation Becomes Priority

In this COVID era, companies have taken most of their business online. The priority, of course, is safety but there is also the thought of implementing new methods to make life a lot easier and more convenient when this crisis is over. That goes for property management as well. 

Now, Airbnb property managers have helpdesk platforms, mobile applications, and various IT systems that help them streamline everyday processes related to property management and maintenance. These also make it easier for them to work remotely. Whether it be automatically recording client data, responding to initial inquiries, or logging maintenance requests, smart systems free up plenty of time for property managers to be able to focus more on their guests.

This also goes the same way for guests. Plenty of tools exist to improve their quality of stays such as entry cards or parking access cards. Not only do these ensure contactless transactions, but it also enhances their overall guest's experience.  

With these new systems in place, property managers are less likely to go back to the old way of doing things in the post-pandemic world. Instead, they might even look for more ways to fully integrate technology into their business.

Cleanliness Becomes a Top Priority

Even after the pandemic, fear and caution will stick with everyone for some time. With that, both guests and property managers are sure to give more importance to constant cleaning and sterilization. And while these used to be done in the background, the cleanliness of a place will now become part of the business’ marketing campaign. 

Virtual Tours are Staying

Much like automation of systems, virtual tours are here to stay both in and after the COVID-19 era. These are especially useful for guests who want to take no second chances in the places they’re staying in. It would also allow them to compare several properties in a short amount of time without spending extra time, energy, and money. They can simply surf from their couches, pack their bags, and off they go. It would also allow property managers to feature several properties at once.

Enhancing the Customer Experience

In the midst of travel restrictions and safety concerns, the bar has inevitably been raised in regards to keeping guests happy and in turn encouraging more stays. Now, a simple welcome mat isn’t enough. Property managers have to put their focus on enhancing the customer experience for guest retention and to avoid any unexpected turnovers. They also have to adjust to the specific services that these times demand. 

For instance, instead of offering free food in common areas that run the risk of spreading germs, property managers might offer discounted delivery services or leisure activities that encourage social distancing. It’s not only about making the guests stay in a pretty place anymore since health concerns would be here to stay for a while. 

Staycations Will Be a Hit

By now, everyone would be itching for a holiday or any chance to spend some time away from the homes they’ve spent several months cooped up in. With this, property managers can expect a significant surge in the vacation rental market once travel restrictions are eased up and completely lifted. 

On the other hand, while city to city or country to country restrictions are still in place, staycations are expected to thrive. This would force property managers to shift their marketing campaigns towards more local guests and would also have them reconsider their services and offerings to enhance these guest’s experiences. 

Future of Airbnb Property Management In This COVID-19 Era: Conclusion

No one can deny that the pandemic has had a disastrous effect on business. However, it’s also important to be able to look beyond the present and to reimagine what’s possible for property management in the future. By adapting and making quick decisions, property managers can ride the flow of the times and position themselves for the best possible outcome once this crisis passes. 

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If you are a property owner or an Airbnb host who rents out a vacation home and you’ve been thinking of hiring an Airbnb Property Management company for some time now, this one’s for you. You may be wondering about the pros and cons of it all. You might even have the thought that hiring one is just a waste of money. Here we share with you four (4) reasons why you should do it. 

Airbnb Property Management Companies basically manage or take control of a property owners’ short term vacation rentals or properties listed. This includes its maintenance, customer service and satisfaction, and making sure everything else on the business side runs smoothly from the moment guests search for a property until they eventually book and pay for their stay. The ultimate goal is to get those 5-star reviews and have more clients rent out the property for better business. And of course, give the clients an experience they deserve and that they will never forget.  What can Airbnb Property Management companies do for hosts or Superhosts?

4 Reasons why You should hire an Airbnb Property Management Company

Hiring one can Improve Your Service

Of the biggest reasons why you should hire one is to be able to improve your service. Owning one or multiple Airbnb vacation rentals is hard work most especially if these properties are out of your local area. The best you could do is do an “OK” job when it comes to marketing and advertising, maintaining the property which includes cleaning, doing laundry and getting linen rental if needed, restocking, staging and basically making them ready for the next guests. Not to mention having to welcome them and attending to their daily needs which can be a challenge if you don’t have the luxury of time and you don’t live in the area. 

With an Airbnb Property management company, every task mentioned above gets done in a timely and orderly manner making sure nothing but excellent service is given to guests which guarantee those 5-star reviews and repeat bookings. 

Hiring one gets you better chances of being found (Marketing and Advertising)

A part of what Airbnb property management companies offer would be advertising and marketing packages, social media, landing pages, listing on major rental websites, and basically, other digital marketing methods that get your property found online. 

They are also well connected with contacts who have thousands of prospective guests who also do tenant screening. So, even if a host or Superhost wouldn’t invest in social media marketing and advertising, hiring an Airbnb Property Management company gets the job done. 

Hiring one gives you access to better Technology Resources

Airbnb Property Management Companies are experts in the field. This means they have access to technology that makes everything better, faster, and easier. Hiring one gives you and your property access to these technologies making your property one of the most well-maintained properties out there. These can either be software programs for tenant screening, invoicing, pricing, apps, and even the use of high-tech lockboxes for keys. 

All these to make sure your property is up to date to keep up with the digital world which a lot of guests look for and appreciate. 

Hiring one gets you peace of mind

The biggest reason why you should hire an Airbnb Property Management company is really to get some peace of mind knowing that your property gets found, a system is in place when it comes to booking and payment, proper turnover management is done, tenant screening is in place, guests are well accommodated as to their needs and basically, everything is running smoothly from maintenance to running the Airbnb rental property business. 

The most important part of this is knowing that you and your property meet the standards when it comes to the state and federal rules and regulations on landlord-tenant rights and responsibilities. Property management companies make sure they are updated on all of these things which takes away more of the hassle and stress Superhosts encounter. That way, you are sure you aren’t violating any rules or regulations.

It’s one thing to own an Airbnb rental property, and it’s another thing to make sure it’s managed well. While doing things on your own can work for a number of guests for a number of months, the business will get better and the demand gets more and more challenging. Hire an Airbnb Property Management Company now and get those 5-star reviews you’ve been wanting for a long time. Doing this won’t make you less of a host, it actually puts you at the top of your game for your guests’ satisfaction and ultimately your satisfaction as well.

Airbnb Property Management: What is it and How does it work?

With so many Airbnb properties all around the world, one might wonder how these short term rentals are being maintained. Sure, you see hosts and super hosts welcome you during your stay and ask you what you need, but what happens behind the scenes? How is it that these properties stay as beautiful, homey, and as clean as they are every single time for every unique guest? The answer is Airbnb Property Management. 

If you own an Airbnb property or a short term vacation rental, you’d know the amount of work it takes to maintain one and let alone start having one. You start with actually having a property and then move on to giving it a facelift to have them look really good in pictures and make it ready for listing. Then there’s welcoming guests and sending them off. It may sound easy but there’s a whole lot of hospitality that requires much love and care. But with a lot of work already lined up, it would be impossible to have it all under control most especially if you have several guests lined up for weeks and even months for your vacation rental. 

What is Airbnb Property Management and how does it work?

Airbnb Property Management is basically taking control of the short term vacation rental or the property you have listed. That means running a business while maintaining a home or property to its optimum state from top to bottom. On the business side, it’s making sure clients are able to search and book your property, pay for the stay, and have the place ready on the dates guests have specified. 

On maintenance, that usually includes cleaning the property and making sure it is ready for guests in between each let, doing the laundry and getting linen rental if needed, restocking what is needed in the kitchen, bathroom, and bedroom and staging the place to meet the guest’s expectations, and assisting in check-in and check out which can also mean doing the meet and greet. 

It’s basically managing and maintaining a vacation rental property while keeping guests happy from check-in to check out with the ultimate goal of getting more income. While a host can do this with the help of one or two more people through a system, bigger properties need more professional hands to do this and that means outsourcing. 

Companies that offer Airbnb Property Management service does everything mentioned above for the host in a professional and effective way by people trained to do exactly what is needed. With so many offering this service, it is basically up to the owner as to who provides the best service and who the best match is for their properties. 

Why use an Airbnb Management service?

While there are some short term vacation rental owners who would do all the management themselves to save some cash, hiring an Airbnb Manager or hiring an Airbnb Management service would still be the best way to go if you really want those 5-star reviews. 

Spending a bit more on cash for the assurance that your property gets managed well by professionals who would organize the entire rental management process is just a small price to pay. Think of it this way. The more 5-star reviews, the more guests. The more guests, the more income. 

Another reason why Airbnb Management services are helpful is that they are able to work when property owners cannot. Most people travel and stay in short term vacation rentals during the holiday. Let’s face it, even property owners like you spend time with families and do traveling during the holidays. It’s at those times when you need the service the most. 

In renting out short term vacation rentals, the guest’s experience would dictate the future of a business. From the moment a guest would book and enter your property to the moment they open the bathroom to look for supplies and enter the bedroom for a good night’s sleep up until they leave the property. That 5-star review depends on each and every single one of these experiences.  This means you couldn’t leave its upkeep to just “ok.” You need it to be flawless. Get excellent Airbnb Property Management service and get those 5 stars. 

10 Tips For Smart Airbnb Property Management

Managing Airbnb rentals can be quite a lucrative career. But if you own one, you’d know just how much work and effort is needed to start and maintain one. What a lot of people forget is that the most crucial part of the job comes after you furnish your rental, take amazing pictures, and have it ready for listing. 

As an Airbnb property manager, you have to realize that you’re not just a host but you’re also a businessman. It’s not just about welcoming and sending off guests. It’s also about managing your Airbnb rentals and account as a business. That’s why it’s important to have smart Airbnb property management. Not only will this allow you to earn a steady, passive income, but it will also help you avoid working yourself to the bone just for spare change. 

Here are some smart Airbnb property management tips that will allow you to simplify the process and successfully maintain your rentals. 

1. Outsource your Airbnb Property Management

The biggest advantage of outsourcing as much of the work as possible is knowing that things will be running smoothly even if you’re not available. It will also be especially helpful if you have other jobs to do or other businesses to run. It’s understandable to have doubts, however, especially with all the horrific stories from various hosts about Airbnb property management companies. The best way to ease yourself of these doubts is to do a little bit of snooping about these companies. Look at their history, their bookings, and most importantly, check if they have hospitality or Airbnb experience or expertise.

2. Avail Professional and Dedicated Airbnb Cleaning Services

Many negative reviews concerning uncleanliness have toppled plenty of Airbnb businesses. The best way you could keep your Airbnb rentals as fresh, clean, beautiful, and homey as it was before any guests entered is to get yourself professional and dedicated Airbnb cleaning services. Professionals in this trade understand all specific needs of Airbnb rentals and they know exactly how to prepare the rental for new guests. Plenty of Airbnb cleaning services nowadays offer 24/7, 7 days a week, 365 days a year services to help Airbnb keep their peace of mind. 

3. Create a List of Trustworthy Maintenance Professionals

Much like matters of cleanliness, guests expect Airbnb property managers to efficiently resolve any maintenance issues that might pop up at any time of the day. With that, it’s handy to have a list of trustworthy maintenance professionals who will be able to respond to any issue in your rentals at any time of the day and any day of the week. It will also benefit you to have backups for each service provider. 

4. Set Up An Automated Check-In Check-Out Process

Automating your guest check-ins and check-outs simply means that your guests can come in and out of the property without ever personally needing you or someone you hired on location. This would help you avoid cutting into your time and profits. To make sure that it is efficient for both you and your guests, ask yourself “how can my guest book a rental, get the keys, figure out parking, and figure out how to manage the house without contacting me?”

One important thing you’ll need to make this work is an Airbnb house guide. A thorough one would include the general house rules, rubbish removal instructions, as well as check-in and check-out procedures and emergency contact numbers. Make it as painstakingly detailed as possible. Also, highlight the items you know guests would immediately look for like WiFI passwords and such. Keep it in a highly visible place. And remember that it is a constant work in progress. Always take note of what questions guests ask you and update your house guide accordingly. 

If you’re worried about the key exchange, there are various products that can help you. Some of these include smart locks or lock boxes. With these, your guests can access the property without you or anyone else. 

5. Use an Accounting Software

The last thing you’d want is problems like cashflow troubles, tax troubles, and such caused by the lack of effective money management. An effective way to avoid this is to use an accounting software to help you manage your books. As your business starts to grow, you might even consider hiring a professional accountant or bookkeeper to keep your numbers straight. 

6.  Set Up a Separate Account for Your Airbnb Payments

Once your personal and business cash starts mixing up, it’ll be a headache to keep track of. As much as possible, use a separate credit or debit card for all payments related to your Airbnb. This will make keeping track of your earnings and expenses properly a lot easier. You can even take advantage of cashback credit or debit cards. 

7. Consider Getting an Airbnb Management Software

Airbnb property management can become quite a tedious task if all the details you need are all over the place. If you want to remain organized and sane in managing your Airbnb rentals, getting yourself a great management software will be of great help. Make sure to look for one that includes the following:

  • Guest communication

  • Availability calendar

  • Desktop and mobile app support

  • Online payments and financial records

  • Pricing

  • Reservation and property management

8. Keep an Eye on Inventory

Supplies can run out in the bat of an eye and your next guests might be disgruntled to find that you’re lacking of some of the most basic things to make them comfortable in their stay. To avoid this, keep an eye on your inventory. Check at least every few weeks. Then create a checklist of things you need and order them in bulk. This saves you money and helps you better keep track of your expenses. It also helps to order all your supplies from one place in the chance of lower prices and even free shipping deals. 

9. Always Have Someone Ready and Available

Even if you have fully automated your systems, it will be a great benefit for you to always have yourself or someone available to help out if any issues arise. Make sure that this person would be prepared to take calls at any time of the day and respond to emails after hours. Also, make sure to have a protocol in place of who your guests can contact if the first person in line isn’t available. 

Airbnb property management may be understandably overwhelming for some people. But there are plenty of tools and resources out there that will make managing your Airbnb rental almost a walk in the park. You can definitely expect some problems along the way in your journey as an Airbnb property manager but once you get the little issues out of the way, you can put all your focus into the bigger problems and create a more wonderful experience for your guests.